Qwest Communications
Billing Cycle Change Triggered a $10 Charge

Shops, Products, Services

Like banks and credit card companies, QWEST is always finding a new wrinkle to pad you bill. The latest is to change your billing cycle and charge you the days it took to change the billing cycle. Think. Through no fault or action as a customer, QWEST will at their volition change the billing cycle and assess you the phone subscriber a charge of $10 on the bill for the change they made at their own initiative.

I guess they will do this now and then to meet quarterly profits... Sadly, no one will take the "sum batches" to court in a massive class action suit.

They seem to contribute heavily to state governor campaigns so they state utility commission will look the other way.

A complaint filed against them here in New Mexico is a non-sequitur it seems in my experience... Thus QWEST enjoys a monopoly position and can gouge their customers at will. With impunity. So, any given month, they can change your billing cycle. Charge you $10.. And when you multiple that by several million customers... Viola? CEO Bonus!


Company: Qwest Communications
Country: USA
State: Colorado
City: Denver
Address: 1801 California St
Phone: 3039921400
  <     >  

RELATED COMPLAINTS

Qwest
Bill Jumped to $278.13 With Wrongly Applied Cancellation Fee

USBI / Teleuno Inc
USBI/teleuno, Inc Bogus billing Qwest customers

Qwest
Two Years of Billing Errors Led Us to Cancel Bundle

Qwest
Unauthorized Charge of $14.95 Added by Billing Service

Qwest
Refusal to Refund Unused Phone Service After Cancelling

Qwest
Unauthorized ESBI Email Fee Charged Through Qwest Bill

Esbi - Ets - Sbo
Survival Kit Billed my company $29.95 through Qwest tel. Billing

Usbi - Nsbi
Usbi - Nsbi lied saying they were Qwest and that NSBI would now be handling long distance for Qwest. They slammed my phone bill They Said Las Vegas