Direct Tv
Direct TV Thievery

I have been a Direct TV customer for about 8 years. I recently was unable to pay my bill in the amount of 151 dollars. I allowed the service to be interrupted and planned to re instate it when I was back on my feet. I had had surgery and got behind on some of my bills. Approximately 22 days after the service interruption, I was charged 395 dollars from my checking account. This charge was without my consent or knowledge, and caused quite a few checks to bounce because of it. When I contacted the company, I was told that it was in my service contract that they could do this for nonpayment. The money charged was for the 3 boxes that I have from them plus 151 dollars I owed them. I think this is outrageous considering I have been a good customer for 8 years. Also, I never received so much as an e-mail warning me that this would take place, unless I paid the money owed them. If so, I would have tried to work out a payment plan to rectify the problem.

Company: Direct Tv
Country: USA
Site: directtv.com

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