Best Buy - BestBuy.com
Best BUy Thanksgiving discount Fraud

I placed a bestbuy.com order for a washer and dryer online on Nov 22. The products were on sale for thankgiving.
I got the email confirmation stating that my order will be shipped on Nov 27.
The order number is BBY01-311711060503.

When i didn't receive the order till Nov 28. I called 1 888 BEST BUY but to my disappointment nobody picked up my call even after 34 mins in the queue.
Then i went to nearest bestbuy store (Goveners Plaza Cincinnati 45040) to inquire about the same. They assured me that I will be getting a call from bestbuy delivery team to schedule a delivery within next 48 hrs.
I waited but still did not get any call regarding shipment.

I went to best buy again on Dec 01 and the associate told me that he has raised a ticket (I spoke with David) with the delivery team and gave me a ticket number (66778287). And again I got the assurance that i will get the delivery scheduled in next 48 hours.

Again, I didn't receive any calls.
So I went to best buy again today (Dec 04) and spoke to Marie Buldain. She told me that the order can not delivered at this time and I will receive a gift card of $75 in next few days!!!

I am really disappointed and angry. If bestbuy had not confirmed my order then I would have gone to nearest Home Depot and bought the same products at the price bestbuy was offering.

Summary
Products: LG Washer and Dryer
Order #: BBY01-311711060503
Order Date: Nov 22
Promised Delivery Date: Nov 27
Result: no products shipped so fa

Company: Best Buy - BestBuy.com
Country: USA
Site: bestbuy.com

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