Direct Tv
$140 Disconnection Fee After 15 Years as a Loyal Customer
- 12-03-2009
- 11
For the past 15 years I have been a loyal customer of Direct TV and paid my bill every month on time. When I decided to try another company and disconnected, Direct TV charged me a $140.00 disconnection fee. Why would they do this after 15 years of business? This is the worst business model that I have ever heard. To make things worse they tried to keep me as a customer by charging me a lower rate. Too late! Why did they not do something like give me some free movies or lower my bill before I decided to try the competition? Unbelievable stupidity for a business model... I am now with and will never go back to Direct TV. They have no business morals or intelligence!
Sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome!
Company: Direct Tv
Country: USA
Phone: 8005315000
Site: directv.com