Direct TV
I called the customer service line asking why my bill that guaranteed to be $44.00 per month has never been that. The rep was very rude, talked over me and made no effort to explain what all of the ex
- 05-12-2011
- 19
I called Direct TV to inquire about why my bill has never been the $44.00 they promised me for 2 years. The rep. Was rude, could not answer my questions. He kept talking over me. They gave me showtime as a promotional come on but he said I was supposed to call at the end of the period to cancel. I said why cancel something I did not ask for? He said that is my problem. Now I find out I am locked in for 2 years. Is looking much better right now.
Sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company. Plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome.
Company: Direct TV
Country: USA
State: New York
City: One Rockafeller Plaza
Site: directtv.com