Rooms to Go
Delivery/Customer Service

I purchased a brand new bed at the start of Sept and required half of a day-off of function to hold back around for that 4 time "screen of chance" for my shipping. Five minutes before contract but still no indication of these. I named customer support plus they approached the motorists who stated they'd be about another time! These were designed to provide by 6:00 and did not appear until right before 8:00. No telephone call to I would like to understand these were working late or something. I actually required notice of shipping period after I purchased the bed collection.

And So I got time-off from function plus they could not actually provide me the thanks to a telephone call allowing me realize that they'd not be which makes it throughout that 4 hours! You-can't tell me the shipping men didn't understand earlier within the evening they were working late.

I submitted a using the West Florida Better Business Institution and delivered certified characters for them, the headquarters, and also the shop I bought from.

The shipping was on 9/10/09 so that as of nowadays, 12/2/09 I still have not recieved the "payment" they stated they'd provide. I merely needed a credit to my consideration however they WOn't do this. Definitely decline. So that they provided a gift certificate kind of credit factor on my account (and just why could not they simply credit my bill?) that we still haven't obtained. Our rebuttal for this present is the fact that used to do not need to see the same I had been worrying about again! Is sensible right? Why might I do want to create another purchase that'll need to be shipped?! Simply credit my take into account the trouble and that I'd be pleased. But evidently actually their Customer Support does not benefit the client as well as within this economy they've no problem for client satisfaction.

I'll not suggest Areas to Visit anybody later on.

Company: Rooms to Go
Country: USA
State: Florida

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