Ace Bmx
American Cycle Express Ordered a bike part on Oct. 8th, 09 and never recievied it. Called them and was told it was sent, but they never gave me a tracking number even when I called a 2nd time. It is now Oct22nd
- 10-22-2009
- 5
On Oct. 8th, I placed A order with, " ACE BMX ". The order consisted of a bottom bracket for a bmx bike. I received a confirmation e-mail, but never was sent a tracking number for USPS. When I called twice, the first time I was told they would send the tracking number. It never came. The second time, I was told that they sent it a week ago and it was the post offices fault, but still wasn't given a tracking number. They also seemed not to care. It is now Oct. 22nd and I feel unjustified. Even though it may not be a large sum of money, they got paid and i received no product. The amount was $22.86 for the part plus shipping ($5.99). I hope I can get my money back or my part.
Company: Ace Bmx
Country: USA
State: New York
City: Vestal
Address: 333 vestal parkway east
Phone: 6077484800
Site: americancycle.com