1200s.com DJPROAUDIO Inc
Lied to and still waiting for my parts

Don't buy from this company!

Let me explain my experiences.

I placed an order with them on May 4th. First of all, my order wasnt ever PROCESSED until 10 days later.

I assumed that once the order was processed, I could expect my part in 3-5days, as I paid for express shipping. BAD IDEA!

2 weeks after this, I still had not received my part, so I emailed them, and got no response, so I phoned them 4 days after sending them an email.

Apparently, the part was out of stock, and they had just got it back in. (note: when I ordered the part, I actually stated in the order notes, that if the part was out of stock to let me know, because I would just order it from my Panasonic/Technics, instead of going through them, there was also no mention of the part being out of stock on their site.)

At this point, if I went through Panasonic to get it, I would have to wait another 3-4 weeks for it to ship, so I figured that I would be better off just to stick it out with 1200s.com, seeing as they just got the part in.

I was assured that the part was being shipped that day, and to expect and email confirming the shipment and giving me a tracking number.

Well, after 3-4 days I STILL hadn't got an email with a tracking number and the status of my part on their site still indicated it had not shipped.

I phoned them again.

Apparently there was a mix up with their shipping department, and it hadn't shipped. I was now assured that it would be shipping that day, and again, to expect an email with a tracking number.

Guess what happened? On their site, my order status had updated to shipped but I wasn't given a tracking number. At this point, I figured it was shipped, so I waited... And waited... And waited... Nothing.

I phoned them again.

Apparently, again there was another mix up, and my order STILL hadnt shipped. So they lied to me and updated my order status on their site, even though the part hadn't shipped. NICE!

Assured the part was shipping that day, I was finally given a tracking number, which made me feel somewhat better. Until I decided to actually track my part, and found that on the postal site, that all the tracking number I received meant, was 1200s.com had contacted the USPS, and let them know that there was a package to ship, and didn't confirm the part had actually shipped.

I'm here now over a month later, STILL waiting for my part. I can't get any information from the USPS because they are saying there is no information on my package, so I don't even know if it really has shipped, and the people at 1200s.com refuse to return any of my phone calls.

I highly recommend avoiding this company at all costs, as you will probably end up with a ton of headaches before you get your part.

Redub
toronto, Ontario
Canada

Company: 1200s.com DJPROAUDIO Inc
Country: USA
State: New York
City: Brooklyn
Address: 195 Morgan Ave
Phone: 8773577677

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