The Good Feet Store
Deceived, lied, guaranteed that the product will work

I was diagnosed with Plantar fasciitis. A friend with the same problem suggested to buy orthodics and I went into the Good Feet Store in Brookline on Aug. 20. Rosalyn Finn, the manager, after learning about my problem said repeatedly: "I am going to get rid of your pain". As she was fitting me in for my size she continued to assure me that these orthodics "always worked" in her experience of years selling them. She recommended that I would buy 3 kinds of orthodics in order for her to "get rid of my pain".
A week later and $867.85 less in my pocket I came back with the same pain. Rosalyn Finn fitted me again with a new pair. "Now it will work. I told you I will get rid of your pain" - she said again.in 3 weeks later — there was no change in my condition.
I demanded my money back but was offered a store credit. "Someone from the corporate office will call you" — said Rosalyn.
A week later Gina Notarangelo, a regional mgr. Called. She offered to meet with me herself to refit me for another pair. I complained about Rosalyn who was making verbal guarantees despite the company's policy "not to clam any improvements in... Pain level". When I said that I would take them to court if I don't get my money back, Gina said that I wouldn't win because it is my word against theirs, and that she'd been there before.
I agreed on meeting with her on October 20th at the Brookline store. Gina never kept an appointment. I have nothing left but to contact my atty.
If anyone had the same experience shoot me an e-mail at.
Let's teach them the lesson together.

Company: The Good Feet Store
Country: USA
State: Massachusetts
City: Brookline
Address: 275 Harvard St
Phone: 61727736

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