Embroid This
Poor Customer Service, Did Not Do Job Requested, Refused to Replace Damaged Item, Argumentative and Antagonisitic Manager Ace Foste

Embroid This was contacted to embroider an ID number on a work jacket. While in the store trying to explan to the manager, Ace what was desired on the jacket he was on the phone and clearly not paying attention.
When the jacket was done, it was screen printed, not embroidered like ordered, and Ace told us there was 'nothing I can do'. Over the telephone Ace stated he would pay the cost to replace the jacket, but when we went to collect, Ace stated "I am rescinding that" and stated we would have to take him to small claims court to recoup the damages.
This busness is very unprofessional, and Ace had a very antagonistic tone from the initial order placement. I do not recommend this business to anyone seeking quality work or good customer service.

Company: Embroid This
Country: USA
State: Illinois
City: Roscoe
Address: 5257 Swanson Rd
Phone: 8156232200

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