Mercantila.com
Mercantila is Bordering Fraud

Recently ordered recumbent bike; delivered by fed-ex without my signature. I returned it next day as it was an obviously used bike (scratches on part I saw and carton indicated damage. I didn't remove from carton, wrote a letter attached to package and sent it back through fed-ex the next day. According to Art - (staff member) It was received at a Georgia distribution plant. They never sent an order confirmation. I couldn't use their site to send messages. I rarely could talk to a real person except Art. Every barrier was put up to prevent them from sending refund. They are a fraudulent company. Don't order anything from this company. I spent hours on wait to get to talk to someone. No help

Company: Mercantila.com
Country: USA

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