Mercantila
Unauthorized billing

I ordered a bed, got a great deal on it. But the headache of getting anybody, and i mean anybody to help me understand why it's been three weeks and my status is still "not shipped" is absolutely unreal.

Mercantila:

This is the worse customer service I have ever had the displeasure of working with. I order a lot over the internet, but i have never been so disappointed, angry, and frustrated as I am now. The only person that answers their phone is sales, I have asked for a refund if they can not ship my product to me.

I am forced to involve the BBB. I sent an email letting them know that I was doing this, hoping it would help. Obliviously they're not even checking their emails. I got no response.

Company: Mercantila
Country: USA
Site: mercantila.com

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