Verizon
Refused to let me use paid-for phone on a cheaper plan

Earlier this year I ordered a telephone & service from Verizon. After receiving the phone I had misgivings seeing how expensive & overpriced it was. I cancelled the plan.

I wasn't able to return the phone in time to get a refund, I had to pay the full price of the phone $180 approximately.

Recently I found a reasonable plan @ Verizon for $15/month - a price more suitable to our income & my usage level. Even though the phone is my fully paid for property, Verizon is refusing to let me use my phone with a lower priced plan...

That is a clear, very nasty rip off...

If I had not paid for the phone I could understand their attitude.

I paid all the charges they insisted I pay which included the cost of the phone.

If they won't let me use a phone I paid for, then they ought to take it back & give me credit for what I paid.

Company: Verizon
Country: USA
State: Washington
City: Bellevue
Phone: 8663965444
Site: verizonwireless.com

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