Decorate With Style - Usa Wallpaper
Decorate with style or usa wallpaper, do not order from this company! Please do not order anything! I have been trying to get $236.00 refund since march and have received nothing but grief from the "customer service" people!

I placed an order with them February 12th. The order was for a total of $236.36. I received part of the order on February 25th. I called customer service and told them the color did not match and would like to return that part of the order. I received my authorization code to return and sent the merchandise back with UPS.

I called customer service on March 23rd and talked to Amy. She said the merchandise had been received in the warehouse and once accounting received the information, I would receive a credit on my credit card. Amy also said my other part of the order was on back order for another 2 weeks.

I waited, and called back on April 6th because I had not received my credit for the one order and to check on my other back ordered items. Amy said they were still on back order for another 2 weeks. I informed her that since this was taking so long (since February), I would like to cancel that order. She stated it would take 24 to 48 hours and accounting would credit my charge card on that order.

I have waited and waited and called and called. The so called "customer service " reps are very rudy, uncaring and do not have a clue about customer service and what the word means. Here it is June 27th and I have filed a report with Better Business Bureau and they are not responding to them. I have just started a complaint with the States Attorney General to try to get my money back. So please, anyone out there - DO NOT ORDER FROM THIS RIPOFF COMPANY!!!

They are stealing people's money!!! 1

Company: Decorate With Style - Usa Wallpaper
Country: USA
State: Ohio
City: SANDUSKY
Address: 2419 E. PERKINS AVENUE
Phone: 8005735824

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