Sears
Debit card refund of $106 not credited after a week

Shops, Products, Services

I returned an item to Sears that I paid for with a debit card on Sun. 6/7 for $106.00. Here it is Sun. 6/14 & my acc't was still no credited with the $106.00. I wouldn't be so annoyed if the item was $9.99 but to be waiting over a week for MY $106.00 is a rip-off. Sears is using my money. After 4 generations of loyal Sears shoppers I have to say see ya. The agent at the site says store policy.

You have to wait 3-5 Days Which have come & gone). The person at the store says 7-10 days wait. The funds were immediately taken out of my bank acc't. Why the wait. The person at the store sounded like he couldn't care less. He tried to shift the blame to me. Monday morning I'm notifying every NJ State agency. My word to Sears Shoppers: DO NOT PAY WITH A DEBIT CARD. I am now a shopper.

Thomas
Edison, New Jersey
U.S.A.


Company: Sears
Country: USA
State: New Jersey
City: Woodbridge Center
Phone: 7326025000
  <     >  

RELATED COMPLAINTS

Sears
Debit Card Charged Twice at Store, Refund Runaround

Sears
TV Never Delivered and Refund Not Received

Sears
Store Refused Fireplace Screen Return, Credit Falls Short

Sears
Electric range repair appointments missed five times

Sears.com
Order Refund Delayed Weeks After Cancelled Washer and Refrigerator Order

Sears
Ice Maker Repaired Twice for $275 and Still Not Working, Rude Technician

Sears Roebuck &Co
Pension Lump Sum Window Closed Before Paperwork Arrived

Sears
Manager Insulted and Threatened Customer Over Weed Eater Price Dispute

Sears
Range Not in Stock After Card Charged, Refund Takes Days

Sears
Xbox 360 Kinect bundle bought in store but never delivered