Priceline Or Pethotels.com
Charged $12.95 trip insurance after pressing a save 10 percent button

I was trying to locate hotels that accept dogs and ended up on a website pethotels.com. I booked a hotel (Hampton Inn) for 2 nights. After confirming the reservation there was a button which said save 10%. Now I am no dummy on the internet, but I wanted to see if it was a coupon or an offer. After pressing the button I realized that I wanted nothing to do with it. I backed out of it. Now on top of the 19.95 charge to make the reservation I am being charged 12.95 for trip insurance. Whaaaaat is trip insurance. When you buy something you should confirm or put in a credit card number. Noooooooo they had my card number from my making the reservation so they took it upon themselves to charge me for pushing a button which said save 10%! No refund for me. Do not do business with this company. On the website for pethotels they do not even indicate that they are priceline. Customer service answers "customer care" and it took an act of congress to pull out of them what company they work for. Stay away from priceline and before booking on the internet find out who you are doing business with. And dooooont press any buttons

Company: Priceline Or Pethotels.com
Country: USA
Site: pethotels.com

  <     >