Sears
Delivery crew left icemaker water line open, causing ceiling damage

Shops, Products, Services

I just purchase a fridge from Sears. They brought the wrong color fridge and took my old one away. They disconnected the tubing for the icemaker and laid it in the floor, They didn't hook it back up because of Sears policy if the line isn't copper they can't hook it up, even if it hooks up the same way. This open water line lay on the floor behind the fridge for 6 hour leaking down on my basement ceiling. The water was coming out of the heat lamp in the bathroom and damage to the acoustic ceiling in the workout room. They should of capped off the water line if they couldn't hook it back up. I reported to Sears and they say it not there practice to cap off lines.


Company: Sears
Country: USA
Site: sears.com
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