Direct TV
Bank Account Debited Twice in Two Days After Cancellation

I canceled my Direct TV service due to an inaccuracy I saw in my bill. I was tired of their prices, and this drove me over the edge. I contacted them to have my service canceled, and apparently they kept it open so my bill could climb higher.

Suddenly, they charged my bank account twice within 2 days. They claimed I canceled early, but I have finished my one-year agreement. I gave no authorization to withdraw from my account, and I told them I would not pay until the issues I had were resolved. Not once did they get in contact with me or send me an email informing me they wanted to discuss anything. They just took my money with no hesitation.

I have always had to manually give the authority to withdraw money as payment, but now they just did it on their own. I guess with some companies there is no refusing to pay for terrible service.

Company: Direct TV
Country: USA
State: Texas
City: Edinburg
Phone: 8005315000
Site: directv.com

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