Verizon
Communications Billing errors

Shops, Products, Services

I moved in 12/08 and after several fiascos still do not have billing corrected. Verizon sontinues to invoice for service at my prior address and now becasue of the unpaid balance has threatened to disconnect. They have added the unpaid false balance to my currect billing - which almost doubles the balance on my account. Add late charges to each month and its a healthy total.
They are also charging for service calls which they cancelled.

It is almost impossible to get a real person on the phone. Even better because one person is unable to do everything, they will transfer your call back into that vicous automated voicemail h*ll.

FIOS is great, my internet awesome but not even worth the hassle of such crappy service.

Anyonme know a good attorney??? Anyone want to join a class action??


Company: Verizon
Country: USA
State: Texas
City: Irving
Site: www.verizon.com
  <     >  

RELATED COMPLAINTS

ESBI Voice Pro
Unauthorized Charges on Verison bill

Verizon
Fios

Verizon Fios
CSR Angela ABSOLUTE Diceptive! Lies! And very miss leading information carrollton

Verizon FIOS
Awful company

Verizon Communications
Bate and swift

Verizon FIOS
Overcharging

Verizon fios
Verizon fios review - Fios TV, internet package

Verizon Communications, Verizon Fios
V Verizon Fios — Most Dishonest Company in America

Verizon
Overcharge!

Verizon FiOS
Billing Disaster Terrible Customer Service