Home Depot
Card Reader Asked for Social Security Number on $150 Purchase

I recently went in to Home Depot and picked out about $150 worth of items. I presented a major credit card, which has my color picture on it, and swiped the card through the little machine. I was surprised when the machine asked for my Social Security number.

Now, I have credit freezes in place, so I am somewhat like the guy on the radio and TV who announces his SS number. I do not have a problem with giving it out, however I think it is way out of line for Home Depot to ask for that information. Usually the machines ask for my billing zip code, and that seems a much more reasonable request.

Anyway, I tried to enter my SS number and got a non-contact reply from the computer. The cashier asked his neighbor what was going on, and the neighbor said that it can take up to five tries to make this work. Once again, Home Depot's system is way out of line. I should have just left the store and let them put away all of these items, but I just used another credit card, one that does not have my picture. This system is very broken, and the management in charge is stupid.

Company: Home Depot
Country: USA
State: Washington
City: Spokane
Address: 5617 E Sprague Ave

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