UPS / Crawford And Company
Destroyed nearly indestructable car parts

I recently was put out of a car and used the insurance money i got to build a new one. The last piece of the puzzle to get it done were a set of heads, a Cam shaft and a specifically built Transmission for my car. Well i shipped them down to California from Washington state by using USPS, the united states postal service. When i shipped them down i did not package them, i only wrapped them in plastic so i could put a sticker on them and so they dident get everything around them dirty.

Well they arrived to California untouched, unscratched and without a tear in the plastic. I took them when i visited California for the Holidays and had them rebuilt for my car by a few of my friends and spent a good amount of time working with them, finding parts and driving back a forth. Well they turned out great, everything was ready to go.

Well long story short i left them with my father who was going to ship them to me. Well he shipped two packages. One with a used engine case which is made from the same material as the Transmission i had rebuilt and near the same weight. This package went out Via USPS, the united states postal service. It did not have any padding in the box, it was just squeezed in there and sent off.

My dad however shipped the rest of my parts Via UPS. He put them all in one box that ended up weighing almost 100lbs even. He wrapped each item in pallet wrap, then wrapped them all in cardboard, then each item in bubble wrap, and them placed them all in a double layer cardboard box that was lined with a few pieces of rolled foam that also went in between each piece. He them proceeded to pack it all tight with newspaper.

When i go the box it was destroyed, it looked like it had burst open at some point. It had been re-taped at least twice, there wasn't a straight line on the box, every corner and side was crumpled. And as i suspected when i opened it they had broken every part in the box.

Guess what? The next day my package came from USPS, united states postal service. With the engine case that was a similar weight and the same material. And it was untouched, the box was in perfect shape and i witnessed the delivery guy dolly it to my front door. Which is what im sure UPS did not do.

As of now its back at the original shipper, who's having a claims handler look at the case and UPS has already denied my case. These items were worth in excess of $1300, and i only had them insured for $1000. Which i will be getting from them at any cost. They underestimate the power and devotion a guy who doesn't have a car and has to much free time on his hands can do. So far i haven't been able to get in contact with anyone from Crawford and company, its like they are pre maturely ignoring my calls. These F*ers will pay up if i have to take them to court.

In fact i sat down one day and did all the math involving what it would take to break these parts and they would have had to exert over 1900 PSI onto these parts to break them. Which translates to a drop over 6 feet, probably 8 feet onto concrete. Or the force equivalent to that. Which would mean they ran it over with the truck or a forklift. And the kicker is that where the parts were broken would have dictated that all of this happened with the package upside down.

RunslikeapenguinHemet, Washington
U.S.A.

Company: UPS / Crawford And Company
Country: USA
State: Georgia
City: Atlanta
Address: 1001 Summit Boulevard
Phone: 8002412541

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