DPi Teleconnect
THEY OWE ME MONEY & will not return it

Shops, Products, Services

This company offers services in many states including Virginia were I am located. I attempted to obtain home phone service with this company & not only did I NOT receive the services that I paid for I can't get a refund for those services. I paid them over $90 for phone service to my home & was told that the service would be active in 48-72 hours. After 8 business days of repeated calls trying to find out why my service had not be instated as I was told it would be, and being hung up on SEVERAL times, I contacted the company to cancel my order.

In trying to cancel the order they attempted to try to convince me that they could not refund the entire amount that I had paid for the services that I did not get. They tried to insist that they could only return a portion of the money. I was told that they would be keeping $15 of my money as some type of handling fee. I assumed they were trying to get paid for services they never provided.

After being transfered several times & speaking with a variety of different people I finally spoke with someone who had the authority to refund the entire amount of the deposit I had paid. The only problem with that has been I haven't received my money as of yet. I spoke with a DPi employee a couple of weeks ago & was told that my check had been mailed on December 31st. I spoke with someone last week because I still haven't received my money & was told that it could take up to 4 months for me to receive money that was paid to them for services I never received. This seems extremely excessive in terms of time to receive a refund for services NOT preformed.


Company: DPi Teleconnect
Country: USA
State: Texas
City: Dallas
Phone: 8775646374
Site: dpiteleconnect.com
  <     >  

RELATED COMPLAINTS

Area Circulation
Did not deliver on services I paid fo

DPI Teleconnect
IS A RIPOFF ripoff, expensive, not worth your time or money

Clear Internet
Charging me even though they aren't able to provide me with the services they provide Internet

B.M.D. Travel Services, Airlineconsolidator.com
Fraudulent Company promised us a refund of our money is we paid additional fees within 90 days. We paid the additional fees and are still waiting to be refunded 1 year and 4 months later. Ripoff

Financial Services
Took my money and provided no services

Phuoc Loc Tho Telecom
Very very poor services

A1T Company, Worldwide Automobile Logistics, A1 Shipping Services
Refund promised of $200 for auto pickup, delivery Ripoff

Jt Card Services, Llc
Jt card services rip-off scam

All Services Corporation
Ania Fiduccia Scam for Membership Fee

Dpi Tleconnect
Is a ripoff