Tristar Products
Rip-off failure to ship products in full

I ordered the Pasta Pots from Tristar Products on 12-20-02. I was told that I would receive the two sizes of pots, cookbook, pasta lifter and cheese grater all for the price of $14.99 plus shipping and handling for a tolal of $22.94.

I asked for confirmation and was told three times that everything was included in one price. After numerous telephone calls I finally received the large pot on 2-6-03. I have since placed three more calls and each time was told the small pot would be sent.

I called today, 3-11-03, and was told that they would be shipping the small pot, but I was not entitled to the cheese grater or lifter. It would cost an extra $9.99. I would classify this as disceptive selling practices. I thanked the lady for the lesson I had learned.

Company: Tristar Products
Country: USA
State: Connecticut
City: Wallingford
Address: 26 Barnes Industrial Rd, North, P.O. Box 3011, Dept PA104
Phone: 8005971881

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