Sears
Bad service

In 2006 I purchased a 10.5 horse Craftmen Snow Thrower, along with this purchase, I purchased an extended warrantee as well. It was suppose to cover belts and spark plugs and so on. It basically fell apart in it's first true winter. I had to go through the MI attorney general to get Sears to stick by their warranty, so they gave me a new snow thrower of equal or better quality. Now this new 1 blew a belt in it's first winter, no the extended warranty will only cover the belt if they have a technician do it and they are 3 days out before even scheduling it to be fixed. The morel of the story, don't waste your time with Sears and their so called extended warranty.

Company: Sears
Country: USA

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