Comcast
Offer lower rates, but canel the offer on billing

Shops, Products, Services

Was cancelling my Comcast service for a lower rate by another server. Comcast called and asked what they could do to keep me as a customer. They told me they would lower my monthly bill from around $50.00 per month to $31.47 per month for 6 months. I accepted and My first bill was for $31.47. However, my next bill was back up to $50.00 once again. I called Comcast and they told me "that introductory offer was cancelled". I told them it was "not" an introductory offer but a special offer so as to keep me as a customer. However, they would not live up to their offer and I would have to pay the $50.00. I have cancelled my service with Comcast. They cannot be trusted.


Company: Comcast
Country: USA
State: Florida
City: Jacksonville
Site: www.comcast.com
  <     >  

RELATED COMPLAINTS

Comcast
Xfinity internet tries to double monthly bill

Comcast
Comcast internet promotional offer is a bait and switch ripoff!

Comcast
Comcast customer service - cable tv

Comcast
Customer service

Comcast
Bad service

Comcast
Comcast Review In my opinion

Comcast Xfinity
Comcast special upgrade offer, no representatives to answer phones. - xfinity cable and internet

Comcast
Excessively billing, horrible customer service, customer is NOT right

Comcast
Brian L. Roberts Was charged over 100$ for installation fees I was never told about. 1st Comcast bill = 448$!

Comcast
Comcast executive review