Comcast
Charged After Cancelling Auto Draft, Causing Overdraft

Comcast Review

In my opinion, comcast is a greedy company with very poor customer service. They do not care about how they treat you, they only care about taking your money. I was signed up with Comcast, and they were auto drafting the payments. Well I moved, so I cancelled my Comcast subscription. Instead of cancelling it like they told me they would, they charged me again and caused me to go into overdraft. Then when I called to get it refunded. They told me that since I was no longer a customer, that they could not give me my money back. They said that I would have to provide proof that they had caused me an NSF with my bank. I don't understand what this had to do with me getting my money back because I was no longer living at the old location, and did not use Comcast's services. I cancelled and should not have been charged. It resulted in them offering to mail me a check, but I have yet to receive one. I am continuing to battle with them over this. Never let Comcast or any other company autodraft monthly from your account if you plan on leaving that company in the next few months.

Company: Comcast
Country: USA

  <     >