Home Depot
Kitchen faucet lifetime guarantee, no callbacks or replies
- 12-10-2008
- 15
We purchased a Pegasus kitchen faucet from Home Depot about a year ago. It supposedly has a lifetime guarantee. About a week ago, the sprayer activation lever broke off. We went back to Home Depot to find out how to get it fixed and were told to call the manufacturer, which we attempted to do on 3 occasions.
After some effort, we found a tech support number, at which we always got voicemail. We left messages twice and never got a call back. Then we tried emailing Home Depot about our problem and never got a response.
I will not buy any plumbing products from Home Depot again, unless it is a Kohler product. Buyer beware!
Company: Home Depot
Country: USA
State: New Mexico
City: Albuquerque