Petco
Groomer Shaved Cavalier Spaniel's Paws Despite Clear Instructions

After I read the rip-off report regarding this Petco, I felt I had to document my awful experience. I brought my Cavalier King Charles Spaniel to Petco to be groomed. I specifically discussed the fact that a main characteristic of a Cavalier King Charles Spaniel is the shaggy hair around their paws. I specifically stated not to cut the hair around the paws.

I even left my cell phone with the groomer in case they encountered any problems. When I picked up my dog, all the hair was shaved off the paws. I was horrified. They told me someone tapped on the glass while the groomer was cutting around the paws and the scissors slipped. Instead of calling me, the groomer shaved all the hair off the paws, top and bottom. It has been more than a year and the hair has never grown back to the characteristic of the breed. I will never take my dog there again...

Company: Petco
Country: USA
State: Florida
City: Melbourne
Address: Wickham Rd

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