WalMart
84-month battery warranty denied weeks before it would have expired

On Aug. 25,1996 I purchased two batteries from the WalMart store at Chester Illinois. My van requires two batteries. These batteries carried a 7 year (84 month) warranty.

In December I noticed that these batteries were getting weak. By January they became unreliable to the point that I could not rely on them to start my van.
On January 30 I went to WalMart and purchased 2 new batteries. A couple of days later I installed them in the van.

It was then that I noticed that the old batteries had an 84 month warranty.

The next day I returned the batteries along with my paperwork regarding their purchase. When I asked about the warranty I was told that it had expired.
The clerk would not even listen to me when I tried to explain that it was almost 7 months until I would actually have had them for 84 months.

I was not expecting to receive a very significant adjustment. I do, however, feel that if a company is going to give an 84 month warranty then it should be a full 84 month warranty. Not something less.

Company: WalMart
Country: USA
State: Illinois
City: Chester
Site: walmart.com

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