Direct TV
Undisclosed $420 Cancellation Fee After Six Months of Service

About six months ago, I got a Direct TV satellite and two receivers for my house. The service worked well enough and the bill was reasonable until I found that the cable service in my area had better HD support. So yesterday I called up Direct TV to cancel. "No problem," says the rep, "you'll just have to pay a cancellation fee of $420.00."

I still have the initial contract that I signed for Direct TV, and it has no mention whatsoever of any kind of cancellation fee. The rep told me that the fee was a result of "any fees or changes therein that may occur." Terribly vague, if you ask me, and $420.00 is too much of a cost to eat. Buyer beware.

Company: Direct TV
Country: USA
Site: directv.com

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