Samsung
Executive customer support
- 10-28-2008
- 10
Poor customer service. Had unit repiared twice w/ground shipping across the country. I had to call customer service so many times I can't count. Unit was never fixed properly and requested a NEW on. The sent a refurbished and I declined it. It took 5 more calls and talking to 3 different supervisors to get a new unit and an extended warranty.
Company: Samsung
Country: USA
State: New Jersey
City: Ridgefield Park
Site: samsung.com