Digital River
Incompetent service
- 10-24-2008
- 3
I have been trying to purchase Endnote X2 for Mac for over a month. My first delivery arrived within 14 days of my original order.instead of Endnote it contained Studio MovieBoard. As per their directions I reported the error via their website. When I entered my credit card details Digital River informed me that I had placed an order for Norton AntiVirus! Eventually I was issued with a return authorization for Movieboard and told that Endnote had been re-sent. When the new package arrived it contained & Studio MovieBoard.
Company: Digital River
Country: USA
State: Minnesota
City: Eden Prairie
Site: digitalriver.com