Digital River
Nuance Billed me even after I told them I did not want to go through with the purchase and after they had quietly doubled the price

Warning! In my recent experience - I strongly urge that you DO NOT BUY from Digital River! I'm absolutely appalled at the disgusting (some others might even say Fraudulent) way these people do business. The Nuance/Digital River online sales person purposefully billed my CC after I told him/her to cancel the sale PRIOR to paying, but just after inputting my CC #. The salesperson immediately billed my card and quickly ended the online process saying it was a customer service issue now. I contacted Customer Service within 5 minutes (not an easy feat since they evidently make it difficult to find the #) who told me, emphatically, that I would not be billed and even gave me a "special number" to use to show it had been handled. Of course, the Nuance product arrived today at OVER 2X (DOUBLE) the price that I eventually paid on Amazon. I now have to go stand in line at the Post Office to return the Nuance product to Digital River and only hope that Digital River will refund my money. Somehow, I have my doubts. IMO - STAY AWAY from Digital River! Please take a moment and read the Blogs. Digital River is, evidently, quite prominent in making a lot of people extremely unhappy purchasers!

I will never buy any product from digital river. Never. I strongly suggest that you please consider my awful experience and so many more of those on the blogs... Run!

Company: Digital River
Country: USA
Address: 165 Dascomb Road U-Y, Andover, Massachusetts 01810
Site: digitalriver.com

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