Walmart
Terrible experience

Shops, Products, Services

I went to Wal-Mart about two weeks ago for a oil change. When i left the store parking lot i notice that my car was leaking oil, it was leaking so badly that the guy that was to the right of me told me to pull over because of the loud sound that was coming from the car. So i turned off in the sears auto store lot. When i got there i got out the car and looked under the car and it was a pool of oil i pulled the car back and the sound seem even louder. So i was telling the guy i just came from the Wal-Mart store and they did a oil change on my car, so he took a look and said that i should call the store to speak with the manager. So i did just that, two guys came out from the store they looked under my car and filled it with oil cranked the car it still had that bad sound coming from it. So they did a claim on it told me too call in a hour to get the claim number, so i did just that. The next day i spoked to someone from CMI. I gave my claim number and they gave me the adjuster name nancy who is really rude and will not return calls nnn and i can never get in contact with her at her direct number. When I call her she tell the other adjuster to say she is on break even if she just came from a lunch break seconds ago, she still lie. Now They say that they are waiting on picture's from Wal-Mart, that was over night that thursday. Today is monday, when i called all i got was rude people who tell lies about where nancy is, not the truth about the issue. So I'm going to see what tomorrow look like and what lie they have too tell. I just want to be treated better by wal-mart instead of being talk to badly!!!


Company: Walmart
Country: USA
Site: walmart.com
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