Best Buy
Terrible experience

Bestbuy was suppose to come out and fix my washing machine today, I call this morning to confirm the time that the technician is suppose to come. Was told the appointment was canceled, no one could tell me who canceled the appointment. I was so pissed, I took off a work today just to be home to wait for these people. The worst things is last week they gave me the run a round at there service center. I had to fax them a copy of my purchase receipt. The reps there are so rude and was not helpful at all. How I have to work and see whats going to happen, I had to call back 1888-bestbuy, now they're saying one of there technician is going to call me to set up another appointment. What's the sense of getting a warranty if there service * so bad. Its not right and they need to be really taught a lesson. I paid for this and they need to honor there agreement. Their service is really the pits.

Company: Best Buy
Country: USA
Site: bestbuy.com

  <     >