Zen Van Lines
Holding goods hostage and demanding twice the estimate

Zen Van Lines gave me an estimate for 2300 lbs for my interstate move from Atlanta to Cincinnati, OH. Just prior to delivery, I was told that my inventory weighed 5000 lbs and doubled up the price to $3000 from $1500. I know this cannot be true as I just recently moved to Atlanta and all my goods were weighed @ 3200 lbs by a reliable mover who contracts with my employer.

I offered to pay their demands as a price for my mistake in contracting with this company. My only request was for a re-weigh in my presence. I understand this is my right as per FMCSA guidelines. They have refused and wanted me to go to Atlanta for the re-weigh.initially, they said it would cost another $700 to re-weigh.

I have filed complaints with FMCSA and BBB and waiting to hear from them. It has been a month without our goods now. Moving by itself is stressful and Zen Van Lines will make it miserable. You will be making a BIG MISTAKE if you contract with this company. I tried to save some money and ended up paying for it!

Company: Zen Van Lines
Country: USA
State: Georgia
City: Atlanta
Address: 4514 Chamblee Dunwoody Rd Ste 284
Phone: 7709369991

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