Verizon Wireless
Free 50 minute offer will not activate on website

Verizon Wireless me a mailing giving me 50 free minutes. This offer requires me to "Activate" on their website. I put in my info, which is correct, but their website says it "does not match" their records... They need to stop wasting my time and yours. Why not just throw 50 minutes on my account and send me a nice note saying you did so? I'd feel a lot better about being a vw customer than I currently do.

They are very close to losing me as a customer, for my land and wireless service. Their phone offering is weak and shows no sign of getting any better. Other "networks" are catching up in terms of service capability... And the phones on those networks far out-perform anything available for their CDMA.

Company: Verizon Wireless
Country: USA
Site: verizonwireless.com

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