Aarons Sales And Lease
Disputed late fees on furniture lease after coupon problem

When I moved to Savannah, GA, I needed a bedroom set, a couch and a TV. My fiancee and I decided to go to Aarons because our apartment complex had a coupon for 50% off the first month's rent. We went and picked everything out. When it came time to pay, they said they could only take 50% off one item. But the coupon said 50% off the first MONTH'S rent... very vague! My fiancee was livid and told the manager she was not paying 400 dollars to have everything when the coupon was deceptive. We went outside to smoke, and the manager then came out and said, "I will take off 50% of the whole bill because I know what it's like to move." That was a godsend... or so we thought...

We got the furniture the day after. They had promised us next-day delivery, but then she called and asked where they were, and they said they were not delivering it until Wednesday. She got them to come that day. We paid for the furniture May 19 and got the items May 20. Then we got a phone call 3 days ago. As soon as I answered, the man on the other line said, "Hey man, when are you gonna come and see me?" It was Aarons.

They said I owed them 200 bucks on the 1st and that I was late. They said we never paid the delivery charges. That is funny... the items were delivered! Our lease STATES that we pay on the 15th. They said their lease does not show that. They said they now need to speak to their regional manager about the situation. I still get these automated recordings saying please call your local Aarons.

This is getting out of hand, and I am about to go to JAG. I just got back from Iraq and I do not need this hanging over my head. They seem to only want money. You never hear from them UNLESS you are "late" on your payment. We told them we are not paying the "late" money, and if that was a problem, they could come pick up the furniture... They have not. We will stay true to the lease I signed. I will NOT be pushed around.

Company: Aarons Sales And Lease
Country: USA
State: Georgia
City: Pooler
Address: 1034 Highway 80W
Phone: 9123309017

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