Sears
Protection Agreement On Lawn Mowers Is A Rip Off, didn't Have Mowers To Rent Out While Mine Is Getting Serviced

Well okay last summer I was conned by some dude to buy a protection agreement for my lawn mower I bought at Sears at the Pine Ridge Mall in Pocatello/Chubbuck that costs an extra $70 that claims my mower will be under warrenty for an extra year & claims that if my mower breaks down duing that time they would ship it off to a Sears Repair Place to have it serviced free of charge & also promises a free rental while it's getting serviced.

Well I turned around and bought one since Sears was good about like giving me a new mower when mine breaks down but of course I only had it for like under 2 months at the time & as long as it wasen't over 90 days from the date I bought it.

Well okay about 2 days ago my self propell on my mower quits working and it isen't the belt & it was in the little transmission on the mower, well since I had the mower for only 7 months I decided to take my mower to Sears in Pocatello to have it serviced since I had a protection agreement for it & it was under warrenty & I knew that they would give me one to rent while mine was getting serviced cause I do lawn care for a living & all. Well I go in there, with my recept & agreement & had my mower with me & I show it to them & told them what was wrong with it, well they tell me that it would take 3 weeks for it to get back here since they had to ship it to Salt Lake ot a Sears repair center, well I tell them that I need a mower to rent since that was part of the agreement (that's what got me to get it in the first place so that I knew no matter what I would never be without a mower) well some guy goes in back to see if there was a rental one in the back that they could give me to use while I waited for mine to get serviced so that I can have a mower to use. Well anyways they freaken tell me that they don't have any rental & I would have to check back like next wednsday but I told them I needed one to use NOW cause sh*t I have customers that depend on me & I thought what the f*k! Well I got really pissed off & I even told them that I can't be without a mower & the dips in the store kinda acted like they didn't give a crap. I thought to myself if they don't have any rental, why the f*k can't they just give me a new one to use (which they wouldn't) at least while i'm waiting for mine to get serviced.

Well anyways since they were being such assholes I decided the heck with it i'm gonna try to fix the damn thing myself cause I can't be without a mower or else i'd be at risk of losing business so I ended up wasting about 2 hours of my time going to & back from Pocatello when I should of been working plus over $15 in gas for nothing when I was expecting for them to either have my mower serviced & for them to loan me a mower while mine was getting serviced at least or possibly for them to just give me a new mower but no the dips srewed me over.

I know i'll never buy a protection agreeement or anything like that from Sears ever again cause they are nothing but a waste of money - definetly not worth no f*king $70!

I reeccommend that if anyone at Sears ever tries to sell you some extended warrenty or protection agreement when you buy a lawn mower or something - tell them NO cause you will regret it, especially if the people that worked at the store were a crooked as the ones in the Pocatello/Chubbuck Sears! I know after this episode I would be shopping at this Sears unless I absolutely had to!

Company: Sears
Country: USA
State: Idaho
City: Pocatello
Address: Pine Ridge Mall

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