Home Depot
Rip off

I ordered the gas water heater with installation from the home depot 800 number. The total cost was $720 for the 40 gal. Water heater and installation. They sent a plumber from Delta plumbing. This guy looked at the furnace and the attic and listed all the problems that he says must be fixed to meet the city code. One of the problems he listed was that the vent coming out of the roof was too short. He said it would cost an additional $850 to fix all the problems - so the total would be 1770, for a water heater w / installation!

I cancelled the installation and paid the $50.00 no refund charge. After he left I went into the attic and found that the pipes had been disconnected. After re-connecting the pipes, the vent coming out of the roof was about 3 times the length that it was when he pointed it out to me. I thought maybe the pipes jus got disconnected by accident or something. But then I went and looked at a recent photo from 2 months ago, and the vent looked fine. I don't know why this plumber did that. I am enough of a sucker that he could have just told me a bunch of lies about what needed to be done and I would have probably gone along with him, instead of disconnecting the pipes like he did.

Company: Home Depot
Country: USA
Site: homedepot.com

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