Blockbuster Video
Outrageously bad customer service

Renting videos from Blockbuster Video has proven to be a nightmare - specifically the store in Mesa, AZ. The company automatically charges your credit card if they think you are late. They do not even bother to notify you before doing so (if you used your debit card to sign up this could really cause you some problems). And, worst of all, if they lose a video or cannot locate it AFTER you return it, they automatically charge your credit card for the video - this is an unexpected charge of over $100!!! They do not even bother to look for it before charging you! Outrageously bad customer service.

I would suggest patronizing a friendlier, more competent company.

Company: Blockbuster Video
Country: USA
State: Arizona
City: Mesa

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