Blockbuster
Unjustified late charges, poor customer service to minor family members ripoff

You drop your videos off in the overnight box the night before or 10 mins. Prior to the return date and then return in a week and you are informed that you owe late fees. The probably were not processed (returned in the computer) until after the due date. Then minor daughter took minor brother to rent a video game on a birthday card and daughter did not have small keyring blockbuster card, yet provided the home phone, and the parents name on the computer list, and the blockbuster employee verified adult names and still did not let minor boy to rent the game. It is a 30 mile round trip to the closest blockbuster.

After we use this birthday card we will NEVER use blockbuster again. We will pay the higher fees and go to a local (family owned video store) or even use NETFLIX.

Company: Blockbuster
Country: USA
State: North Carolina
City: Hope Mills
Address: 3020 N Main St, Store# 37098
Phone: 9104292555

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