Blockbuster Video
Blackmail My Membership

Business & Finance

I have been a loyal Blockbuster Video customer since 1987 but this past Friday I handed in my Blockbuster Rewards Membership card and told them I do not need to pay for my own extortion. I was told that I could no longer exercise my membership privledges until I surrendered a credit card or debit card number for Blockbuster to put on file. I rented from this company for over 22 years without putting a major credit card on file! Add up the numbers at over 8-10 videos per month plus many pre-viewed movies purchased... Probably over $5,000 paid to this company and they go and lose me over an undocumented policy change? Not one mention of this policy prior to entering their stores! My major reason for not providing them with a credit card is because I was aware of their double-dipping of customers when they return their late videos and pay at the store only to find out that their debit cards were automatically debited/charged for the same fee that was paid in the store by cash! I said no way to this policy. Beware of Blockbuster corporate policies which blackmail you into surrendering your credit card to them. Boycott blockbuster now!!!


Company: Blockbuster Video
Country: USA
  <     >  

RELATED COMPLAINTS

Blockbuster
Customer service stinks and they're stupid policies are even worse. Ripoff

Blockbuster Express
Blockbuster Express, Blockbuster Kiosk BILLED ME FOR DVDs I RETURNED

Blockbuster
Store# 95349 Unauthorzed/Abusive Practices

Blockbuster Video
Ripoff dishonest fraudulent billing

Blockbuster
They charged me $61 after I cancelled my membership

Blockbuster Video
Blockbuster Gains Access to Withdrawls from Bank Accounts

Blockbuster Video
Dishonest Rip Off All Blockbuster ripping off the consumer. Advertising NO LATE FEES BIG LIARS

Blockbuster Inc
Unfair laws or regulation

Blockbuster Video
Wake up, America! Blockbuster is screwing you!

Blockbuster Video
Outrageously bad customer service