Aaron's Sales And Lease
Nonstop Calls and Home Visits After Extension Promised

When my boyfriend and I signed the contract for a new bedroom set, it was all fine. We made payments on time, and then we went through some financial hardship, as his father passed away on Christmas Day 2007. My boyfriend went to the Aaron's location and personally spoke to the General Manager of the store and told him the situation. The General Manager gave us an extension of one month to continue paying what we owed. He even mentioned he would make a note of it on our account.

That same week we began to receive calls for non-payment. We let them know that we had already spoken to the manager and he had made a note of it in the system. Apparently no one was aware of the situation. The calls kept on coming, even at my work! Day after day, non-stop.

We then began getting home visits by the Account Manager. My boyfriend opened the door and told her straight out, "I already spoke to whom I spoke and they made a note of it, if you're not aware of the situation then it is not my business, stop calling, stop coming, I don't have time for this right now." The Account Manager then began to speak to him sarcastically (I was listening from the bedroom). She said she needed to speak to me and not to him because he was not even on the account, and that she was going to take the furniture because he was lying about the whole death of his father. As my boyfriend began to close the door, she literally stuck her foot in the doorway so it would not close. She actually went that far!

I will never again shop at that place!

Company: Aaron's Sales And Lease
Country: USA
State: California
City: Coachella
Address: 52152 Harrison St
Phone: 7603986700

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