Aaron's Sales And Lease Ownership
Quoted over $1,400 for bedroom suite, now owed almost $2,500

Construction & Repair

I went into an Aaron's with full intentions of purchasing a new bedroom suite. I had the cash to pay for it that day and had intended to do so. I spoke to the salesperson about a specific suite, which they were going to have to order because they did not have the entire set in stock. She stated that since they needed to order the set, it would be best to lease the item as opposed to purchasing it straight out, because it was not in stock and would take some time to come in.

I explained to the lady that I would be in Disney World for an extended family vacation and that I would not be here when the 90 days same as cash period was up. I then asked what the entire price would be if I did the entire lease-to-own plan. She told me that the entire lease-to-own plan would be a little more than $1,400.00. I was okay with that, so I agreed. I placed a down payment on the suite that day but did not sign any forms. She told me that they would bring them when they delivered the bedroom suite.

Almost a month and a half later I received the set and my paperwork. I started receiving phone calls around April, and they told me that I still owed money after my entire purchase should have been complete. They told me that I was told the wrong information and that, since that employee no longer worked there, I was responsible for paying almost $2,500.00.

This matter is still not resolved, but I will not be paying any more money to Aaron's. I will also never shop at their stores again. My family and friends who have seen what they have put us through continue to spread the word about their bad business practices. If I can help it, no one that I know will ever buy from that store or any of the Aaron's stores.


Company: Aaron's Sales And Lease Ownership
Country: USA
State: South Carolina
City: Greenville
Address: 6131 White Horse Rd
Phone: 8642959797
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