Columbia House DVD Club
Charged for products already paid for even after sending copies of cancelled check

Shops, Products, Services

Because this company withdrew money from account I changed the account number, so after completing my obligation last year, I was sent two coupons for free DVD's. I sent the payment along with the order form because that is what they said to do. A month later, I received two DVD's and then was billed for them. After trying to get them to respond about the coupons with no luck, I went ahead and paid for the DVD's. Later on in the month, I received a bill with not only the charge for the two DVD's but late charges as well.

I then responded with a copy of the check front and back and a letter explaining about the coupons and that I had already paid for the DVDs when they had sent me the letter requesting payment in advance since they did not have access to my account any more. Almost a year has past and now I start receiving these same statements again, with accrued late fees. There is no way to contact this company. I've sent letters, called their number and e-mailed them with no success.

There is no way to deal with this company and there is no way I am willing to pay another $42.88 plus late payments for something that was supposed to be free and that I ended up paying for once anyway. How many times am I supposed to provide proof that I have already paid for these items?


Company: Columbia House DVD Club
Country: USA
State: Indiana
City: Indianapolis
Address: PO Box 91801
Phone: 8002622001
  <     >  

RELATED COMPLAINTS

Fairbanks Capitol Corporation
Mistreated and ripped off

Cingular Wireless
Charged me what I've already paid in advance Ripoff

Columbia House
Extortion ripoff

Chase
Chase charges late fees and finance charges on account that was supposed to be closed six months prior ripoff

Citifinancial Retail Services
Ripoff invaild charges, harshment, changing due dates

Bestbuy, Ge Capital Cons Cardco
BESTBUY, GE CAPITAL CON CC outlandish rip-off late fees

Fairbanks Capital
Corp. Paid are taxes on the house, raised are monthly payment, and giving us late payment of $57.56

Chase
Payment Harassment I paid the bill and they continue to give late fees

Fairbanks Capital Mortgage
Purposely sending late payment coupons

WFCB Balir
Ripoff deliberate causing of late fees