Dish Network
Deseption

This all started in October when my wife and I subscribed to the Dish Network. When my wife had the conversation on the phone a person named Josh he promissed us if we took the up grade to the $19.95 program we would be able recieve Court tv, cops and the health channel. The promise was also given if we took the local channels we would get Fox 29 in Phila. Pa.

We were also promises according to the advertisement a free DVR up grade with the $29.95 package. The person came for the instalation he did not have the DVR and told us we were not to get it. We were told by josh that the installer would have our certificates for the free items we wanted to choose.

Iwas told to go to there web site to down load the info for my FREE gifts this is when I found out I hade to pay shipping on any item I choose. I called Dish network to talk about this (after 3 hours) to get some one who had a brain that the instlation company was a 3rd party vendor and they have nothing to do with this.

I spent the next 2 weeks trying to get to some one from the Corp office to speake to. I was given every thing from a bogas phone number to false web sites. I have not o date been able to get on there feedback@customermail. Dishnetwork.com.

I thought since I can not get the local chanels I was promissed I would cancel them to save the money. I was told you signed a contract and you will have to pay$5.0 for something else I have no idea what nthat is because the woman i was speaking did not speak very good english.

At one point I did speak to some one from the dish network and they agreed to ship me the DVR for free and fix my problems with the up grade to get the wanted shows. I thanked her and she stated that will now cost you $49.95 wow would she have fixed the problem I would have beeen had again. I was going over my bank statement to see that the instaltion company charged me $30.0 for the free instatlation.

I may not be the smartest person on the earth I can tell when I am being taken over. I can, t believe a company can get away with this type of out and out theft. I feel their contract is to protec6t them not them and the consumer. What a bunch of decievers

Company: Dish Network
Country: USA
State: Pennsylvania
City: Ephrata
Site: bluefin5@ptd.net

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