House Of Brides
Ruiened my sister's wedding! Ripoff

I was supposed to be my only sisters Maid of honor. I wanted the dress to be perfect. My sister gave all the girls a swatch that had the color called "Apple." Which is in the red family.

She told us that we can pick any dress that suited our body type. I am older then the other girls and I did not feel comfortable with the place that they went to because it was all strapless and spaghetti straps. Or they were Mother of the Bride type dresses. Needless to say, I found a dress I loved on the House of Brides web site. On the site they don't have color swatches but they did have color names. The first color said "Apple." I didn't hesitate and got myself measured to make sure that it will be the right fit. I put a "rush" and paid an extra $40.00.

Keep in mind all the other web sites that used the word "Apple" showed a red dress. Just to make sure I asked the Customer Service Operator Maureen if "Apple" meant red? She replied, "Of course what else would it mean."

Well I received my dress yesterday and IT'S GREEN! Puke green! I immediately called house brides econ department and they told me that "Apple" is green, that it is a universal known fact that apple means green. She began to laugh and say "In fact, I am looking at a nice shiny green apple on my desk right now." They had a fun time laughing at me and told me that there was nothing that they could do about it that is the color I ordered. I even looked on other bridal websites and all the ones that had swatches shown they also used the word "Apple" and it was in the RED family!

I even called the designer and they told me that they don't deal with the public they deal with retail shops. I even told them that I would purchase another one and they told me that it would not be sent in time.

I am devastated my sister began to cry and hung up the phone on me. I am not going to be apart of my only sisters wedding. I am so upset I want revenge! They can't get away with this stuff. They have ruined my sisters day and my relationship with her. I want it splattered all around that HOUSE OF BRIDES ARE LIARS AND CHEATS! I will be happy to start a chain of complaints all over the internet, on the news, door to door. Until that place of buisness is shut down! They are horrible horrible people with no souls!

Company: House Of Brides
Country: USA
State: Illinois
City: Glen Ellyn
Address: 1184 Roosevelt Road
Phone: 18003951240

  <     >