House of Brides
Will not refund my money!
- 02-17-2011
- 14
I went online to purchase a wedding dress and came across House of Brides and reading their site they seem to be a good company to deal with, not smart! I tried to order a dress that I found on site which was to be delivered immediately a rush delivery but the dress I wanted was not coming out until April.
I was in question as to why would you show an item that is not available until some months down the road. So House of bride customer service contact me and said to order from the "immediate delivery" column and so I did. And when I did they false advertise the gown to be red which in fact it was "very pink". I politely informed them to refund my money because the dress I needed was a red color to match with my partner. They wanted my credit card information again so that she (Karen) would forward the information to their accounting department to refund the amount of $200.
Company: House of Brides
Country: USA
Phone: 3145186345
Site: houseofbrides.com