Dish Network
Unauthorized debit withdrawals after I cancelled service

I had dish installed in August. I had to move at the end of Sept / start of Oct. I called and cancelled the service and was told that I had to continue paying for the service that I did not have. I did that and later found some charges that I was curious about. I called and a rep explained the charges and informed me that I did not have to pay monthly since I did not have service. So, I stopped paying.

Since then I have been receiving notices that my service will be cancelled for non-payment. I emailed the company explaining that I disconnected and they argued that I did have service. Now, June 07 I find my bank account is in the negative by 282.00. I did not authorize these "one time" payments. I called my bank and they are stopping payments to dish and will refund my money while issuing Dish charge backs.

The oh so friendly (ha) customer reps told me that they will not only continue to charge me, they will charge me more as time passes and will charge any account I ever used to pay a bill with. They never informed me of a cancellation fees or the option to refuse it (on the back of the paperwork), nor did they inform me that they will charge as much $ as they want, whenever they want to my account without my authorization.

Company: Dish Network
Country: USA
State: Georgia
City: Atlanta
Address: P.O. Box 105169
Phone: 8003333474

  <     >